{"id":1184,"date":"2022-08-17T03:45:28","date_gmt":"2022-08-17T03:45:28","guid":{"rendered":"https:\/\/nobrandcoffee.com\/?page_id=1184"},"modified":"2022-12-28T05:40:27","modified_gmt":"2022-12-28T05:40:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/nobrandcoffee.com\/faq","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-id_cdd183-08 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id_cdd183-08 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id_cdd183-08 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1600px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:140px;padding-bottom:65px;grid-template-columns:minmax(0, calc(35% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2))) minmax(0, calc(65% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id_cdd183-08{background-color:#eefaf5;}.kb-row-layout-id_cdd183-08 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id_cdd183-08 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id_cdd183-08 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id_cdd183-08 alignnone kt-row-has-bg wp-block-kadence-rowlayout\" id=\"faq-row\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column_9bd02a-00 > .kt-inside-inner-col,.kadence-column_9bd02a-00 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_9bd02a-00 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_9bd02a-00 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_9bd02a-00 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_9bd02a-00 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_9bd02a-00{position:relative;}@media all and (max-width: 1024px){.kadence-column_9bd02a-00 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_9bd02a-00 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_9bd02a-00 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca, .wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca[data-kb-block=\"kb-adv-heading_eb081f-ca\"]{margin-bottom:30px;font-size:22px;line-height:36px;font-weight:600;font-style:normal;font-family:Montserrat;color:#a4a4a4;}.wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca mark, .wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca[data-kb-block=\"kb-adv-heading_eb081f-ca\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca, .wp-block-kadence-advancedheading.kt-adv-heading_eb081f-ca[data-kb-block=\"kb-adv-heading_eb081f-ca\"]{font-size:18px;line-height:18px;}}<\/style>\n<p class=\"kt-adv-heading_eb081f-ca home-faq-text wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_eb081f-ca\">FAQ<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0, .wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0[data-kb-block=\"kb-adv-heading_521cbf-c0\"]{padding-top:0px;margin-top:55px;font-size:60px;line-height:72px;font-weight:700;font-style:normal;font-family:Montserrat;color:#41413f;}.wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0 mark, .wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0[data-kb-block=\"kb-adv-heading_521cbf-c0\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0, .wp-block-kadence-advancedheading.kt-adv-heading_521cbf-c0[data-kb-block=\"kb-adv-heading_521cbf-c0\"]{font-size:42px;line-height:45px;}}<\/style>\n<h2 class=\"kt-adv-heading_521cbf-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_521cbf-c0\">Need answers?<br>Find them here.<\/h2>\n\n\n\n<script>\n\njQuery(document).ready(function($){\n\n$('body').on('click', '.kt-accordion-pane', function() {\n    jQuery('#home-faq .kt-accordion-pane').removeClass('dsm-active');\n$(this).addClass('dsm-active');\n});\n\n});\n\n<\/script>\n<\/div><\/div>\n\n\n<style>.kadence-column_dec57e-09 > .kt-inside-inner-col,.kadence-column_dec57e-09 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_dec57e-09 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_dec57e-09 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_dec57e-09 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_dec57e-09 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_dec57e-09{position:relative;}@media all and (max-width: 1024px){.kadence-column_dec57e-09 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_dec57e-09 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_dec57e-09 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id_a9d51c-8d .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);}.kt-accordion-id_a9d51c-8d 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.kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id_a9d51c-8d .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#41413f;background:rgba(0,0,0,0);border-top-color:rgba(68,68,68,0);border-top-style:solid;border-right-color:rgba(68,68,68,0);border-right-style:solid;border-bottom-color:rgba(68,68,68,0);border-bottom-style:solid;border-left-color:rgba(68,68,68,0);border-left-style:solid;}.kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#41413f;}.kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#41413f;}.kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id_a9d51c-8d:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id_a9d51c-8d .kt-accordion-panel-inner{border-top:0px solid #8a8b92;border-right:0px solid #8a8b92;border-bottom:0px solid #8a8b92;border-left:0px solid #8a8b92;}}@media all and (max-width: 1024px){.kt-accordion-id_a9d51c-8d .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(68,68,68,0);border-top-style:solid;border-right-color:rgba(68,68,68,0);border-right-style:solid;border-bottom-color:rgba(68,68,68,0);border-bottom-style:solid;border-left-color:rgba(68,68,68,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id_a9d51c-8d .kt-accordion-inner-wrap{display:block;}.kt-accordion-id_a9d51c-8d .kt-accordion-panel-inner{border-top:0px solid #8a8b92;border-right:0px solid #8a8b92;border-bottom:0px solid #8a8b92;border-left:0px solid #8a8b92;}.kt-accordion-id_a9d51c-8d .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(68,68,68,0);border-top-style:solid;border-right-color:rgba(68,68,68,0);border-right-style:solid;border-bottom-color:rgba(68,68,68,0);border-bottom-style:solid;border-left-color:rgba(68,68,68,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\" id=\"home-faq\"><div class=\"kt-accordion-wrap kt-accordion-id_a9d51c-8d kt-accordion-has-11-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane_a3b786-4f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What Is the Approximate Cost to Ship?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_bbde96-2e, .wp-block-kadence-advancedheading.kt-adv-heading_bbde96-2e[data-kb-block=\"kb-adv-heading_bbde96-2e\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_bbde96-2e mark, .wp-block-kadence-advancedheading.kt-adv-heading_bbde96-2e[data-kb-block=\"kb-adv-heading_bbde96-2e\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_bbde96-2e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_bbde96-2e\">We charge a fixed rate of $8.00. For one bag we use our own white bubble mailer and that will go First Class mail. We use the USPS flat rate bubble mailer for 2-3 bags anywhere the post office delivers.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane_08bccc-8f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are All Your Coffees Seasonal or Do You Have Some Year-Round?\u00a0<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_ab19f4-5e, .wp-block-kadence-advancedheading.kt-adv-heading_ab19f4-5e[data-kb-block=\"kb-adv-heading_ab19f4-5e\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_ab19f4-5e mark, .wp-block-kadence-advancedheading.kt-adv-heading_ab19f4-5e[data-kb-block=\"kb-adv-heading_ab19f4-5e\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_ab19f4-5e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_ab19f4-5e\">All our single-origin coffees are seasonal and do change throughout the year. Some we purchase more than others, depending on assumed demand. Others we are buying in smaller quantities, and once they are gone, we might look for a similar coffee, but that isn&#8217;t guaranteed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane_5db083-a7\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are there whole bean and ground coffee options?\u00a0<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_ad20a9-cf, .wp-block-kadence-advancedheading.kt-adv-heading_ad20a9-cf[data-kb-block=\"kb-adv-heading_ad20a9-cf\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_ad20a9-cf mark, .wp-block-kadence-advancedheading.kt-adv-heading_ad20a9-cf[data-kb-block=\"kb-adv-heading_ad20a9-cf\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_ad20a9-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_ad20a9-cf\">Yes. We offer two options only, Whole Bean and Ground for Home Brewer.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane_e6f875-87\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Once I place my order How Quickly Do You Ship It?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_bc411d-2b, .wp-block-kadence-advancedheading.kt-adv-heading_bc411d-2b[data-kb-block=\"kb-adv-heading_bc411d-2b\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_bc411d-2b mark, .wp-block-kadence-advancedheading.kt-adv-heading_bc411d-2b[data-kb-block=\"kb-adv-heading_bc411d-2b\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_bc411d-2b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_bc411d-2b\">We ship within 3-4 business days after receiving an order, not including the day the order is received. Please allow a 1\u20132-day grace period during busy periods, holidays, and unforeseen circumstances. We are not open Saturday and Sunday. At this time, all orders are shipped primarily via USPS, but depending on the order, we may choose to use UPS or DHL (International only).<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane_9446f7-f9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How Often Do You Roast Coffee?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_f1d795-b4, .wp-block-kadence-advancedheading.kt-adv-heading_f1d795-b4[data-kb-block=\"kb-adv-heading_f1d795-b4\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_f1d795-b4 mark, .wp-block-kadence-advancedheading.kt-adv-heading_f1d795-b4[data-kb-block=\"kb-adv-heading_f1d795-b4\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_f1d795-b4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_f1d795-b4\">We roast and ship Monday through Friday excluding the holidays.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane_ab99c2-17\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What If I want to return my Coffee?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_ac7d4c-ea, .wp-block-kadence-advancedheading.kt-adv-heading_ac7d4c-ea[data-kb-block=\"kb-adv-heading_ac7d4c-ea\"]{font-size:22px;line-height:36px;font-style:normal;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_ac7d4c-ea mark, .wp-block-kadence-advancedheading.kt-adv-heading_ac7d4c-ea[data-kb-block=\"kb-adv-heading_ac7d4c-ea\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_ac7d4c-ea wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_ac7d4c-ea\">While we understand there may be times when you are not happy with the item(s) you purchased, all sales are final, and we do not offer refunds on shipped coffee. That said, if there is an issue with the packaging or the item was damaged in shipping, please contact us as soon as possible so we can remedy the situation.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane_4a33fc-00\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What If the Wrong Coffee Is Shipped?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_da6710-5b, .wp-block-kadence-advancedheading.kt-adv-heading_da6710-5b[data-kb-block=\"kb-adv-heading_da6710-5b\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_da6710-5b mark, .wp-block-kadence-advancedheading.kt-adv-heading_da6710-5b[data-kb-block=\"kb-adv-heading_da6710-5b\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_da6710-5b wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_da6710-5b\">If we make a mistake and send the wrong coffee (Growth Mindset instead of Third Shift for example), then if the bag is unopened, we require it to be sent back to us and we will issue you a credit. We will then ship out the correct item at our cost to you. If however the bag has been opened then we are not able to take the time back and cannot offer a credit.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane_87231f-9a\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are Your Coffees Organic and\/or Fair Trade?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_a09135-15, .wp-block-kadence-advancedheading.kt-adv-heading_a09135-15[data-kb-block=\"kb-adv-heading_a09135-15\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_a09135-15 mark, .wp-block-kadence-advancedheading.kt-adv-heading_a09135-15[data-kb-block=\"kb-adv-heading_a09135-15\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_a09135-15 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_a09135-15\">Certifications aren&#8217;t something we&#8217;ve focused on throughout the years. Primarily because they don&#8217;t provide any assurance of actual flavor quality, which is what we focus on. Additionally, these certifications are very expensive for both the farmer and the roaster to set up and maintain. The farmers we purchase coffee from are typically small family farms and they are sustainably farming using compost and other natural fertilizers as needed to care for their crops.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane_6ded1b-6b\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are your coffees considered specialty grade?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_4c4fce-c7, .wp-block-kadence-advancedheading.kt-adv-heading_4c4fce-c7[data-kb-block=\"kb-adv-heading_4c4fce-c7\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_4c4fce-c7 mark, .wp-block-kadence-advancedheading.kt-adv-heading_4c4fce-c7[data-kb-block=\"kb-adv-heading_4c4fce-c7\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_4c4fce-c7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_4c4fce-c7\">All our coffees are considered specialty-grade coffee and have their own naturally occurring flavors that we strive to emphasize through our rigorous selection and roasting processes.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane_a49311-10\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is specialty grade coffee?\u00a0<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_3eb5bd-fb, .wp-block-kadence-advancedheading.kt-adv-heading_3eb5bd-fb[data-kb-block=\"kb-adv-heading_3eb5bd-fb\"]{font-size:22px;line-height:36px;font-weight:400;font-style:normal;font-family:Montserrat;color:#4a4f62;}.wp-block-kadence-advancedheading.kt-adv-heading_3eb5bd-fb mark, .wp-block-kadence-advancedheading.kt-adv-heading_3eb5bd-fb[data-kb-block=\"kb-adv-heading_3eb5bd-fb\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_3eb5bd-fb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_3eb5bd-fb\">The term &#8216;Specialty coffee&#8217; is used to refer to coffee that is graded 80 points or above on a 100 point scale by a certified coffee taster (<a href=\"https:\/\/sca.coffee\/\">SCA<\/a>) or by a licensed Q Grader(<a href=\"https:\/\/www.coffeeinstitute.org\/\">CQI<\/a>).<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"dsm dev","author_link":"https:\/\/nobrandcoffee.com\/author\/dsm-dev"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/pages\/1184"}],"collection":[{"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/comments?post=1184"}],"version-history":[{"count":9,"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/pages\/1184\/revisions"}],"predecessor-version":[{"id":1654,"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/pages\/1184\/revisions\/1654"}],"wp:attachment":[{"href":"https:\/\/nobrandcoffee.com\/wp-json\/wp\/v2\/media?parent=1184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}